FAQ

Q: Are you factory or trade company?
A: We are factory with many years producing experience.

Q: How can I place an order ?
A: Please send us an inquiry tell us what you need ,then all detailes will be offered to you , including how to place order .

Q: What’s your usual payment term for orders?
A: We accept terms of T/T /Westunion/LC
Q: When can you do dispatch ?
A: Once your payment done ,in 2-3 working days ,your parcel will be dispatched .

Q: Do you have warranty?
A: Yes, we have warranty of 1 year period.

Q : How to guarantee after sale ?
A : If the item is found to be defective in warranty, please contact us as soon sa possible, so that we can help to solve the problem at fastest rate: send back to our factory for repairing, or we send new one for you.

Q: What’s your MOQ?
A: We can accept small order(100 pieces per model) if we have on stock, and usually 3000pcs OEM order.

Q: Do you have certificate for your products?
A: Yes, we have FCC, CE, ROHS certifications.

Q: Do you have some new products coming?
A: Yes, our company have R&D team for some new design products, and we will design more and more new products with different outlooking and function about the usb car charger.

Q: How can i get your price list?
A: Please leave your contact way Such as Email/MSN/Skype to us.we will contact to you and pass our quotation sheet to you.

Q: Can we have our logo or company name to be printed on your products or the package?
A: Yes, you can.Logo or imprints can be printed on our products by silk screen printing. The minimum quantity for silk screen printing is 10000pcs per logo.You can send us the artwork by email in JPEG or TIFF format.If you want your logo and company name to be printed on the package for the products(custom design package).Such as gift box and paper card,the MOQ is 10000pcs per model.You can send us the artwork by email in JPG/TIF/AI/EPS/TIFF or coreIDraw formats.